Customer care

At SOKRATHERM, customer care means: Full commitment to your satisfaction. Our aim is not only to build excellent CHP units but to cooperate with the customer to achieve the best profitability, lifetime and operation reliability of the CHP project.

This is why our customers are comprehensively supported right from the beginning. Our sales engineers analyze the energy demand of the object, make first drafts of profitability calculations and proposals for integrating the CHP unit in existing systems – tailored to suit the building, the planned utilization as well as the technical and economic conditions. For every requirement we seek the best solution – and find it.

Our CHP units are delivered ready to be connected and can be set up very quickly. The complete implementation of the CHP project including commissioning on site and test operation is accompanied by our project engineers. With the Remote-Manager our engineers have full access to historic and real-time operation data and will help you with all issues concerning the CHP unit.

Service

Service and maintance for CHP units

Integral part of the SOKRATHERM product range are proven maintenance concepts continuously adapted to the technological progress.

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Service

CHP unit service

For each CHP project we offer individual service packages – from simple regular maintenance up to the ›carefree package‹ with operation optimization.

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Service

Brochures and planning documents

The download area provides our delivery charts, borchures and other planning documents.

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Service

Basics (FAQ)

Hier finden Sie Antworten auf die häufigsten Fragen.

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The company

Powered by tradition

For 40 years we find our drive in climate protection and continuously improve the energy efficiency and performance of our products.

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Compact CHP units

Our cogeneration units over 50 kW

With their ability to provide and regulate power within seconds CHP units units are the perfect partner of fluctuating renewable energy sources.

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Kachel SOKRATHERM Referenzen

References

Reference examples

Whether in hotels, factories, hospitals, industrial sites or water purification plants - our compact CHP units prove efficient and reliable operation in all kinds of objects.

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Locations and partners

We're there for you

Contact data to international sales locations and company sites in Germany.

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