At SOKRATHERM, customer care means: Full commitment to your satisfaction. Our aim is not only to build excellent CHP units but to cooperate with the customer to achieve the best profitability, lifetime and operation reliability of the CHP project.
This is why our customers are comprehensively supported right from the beginning. Our sales engineers analyze the energy demand of the object, make first drafts of profitability calculations and proposals for integrating the CHP unit in existing systems – tailored to suit the building, the planned utilization as well as the technical and economic conditions. For every requirement we seek the best solution – and find it.
Our CHP units are delivered ready to be connected and can be set up very quickly. The complete implementation of the CHP project including commissioning on site and test operation is accompanied by our project engineers. With the Remote-Manager our engineers have full access to historic and real-time operation data and will help you with all issues concerning the CHP unit.